Overview

(continued)

II. Comparative Analysis of the Environmental Business Sectors

The demand for environmental goods and services is growing steadily, with an estimated 2000 small- and medium-sized enterprises (SMEs) currently active in the four countries.

This section compares the results from the REC survey of almost 600 environmental companies operating in the four target countries. The goal is to compare the size and activities of environmental businesses, their information needs, the ways those needs are met and their demand for new information services.

Company Profiles

Age, Ownership Structure and Size

Companies operating in these four countries are, on average, very young SMEs. Most companies were formed after governments reduced the restrictions on forming privately owned companies in the early 1990s. Compared to the economy in general, privatization in the environmental business sector is proceeding steadily: 85 percent of the companies surveyed were not state-owned. The Czech Republic had the highest percentage of private enterprises in the survey (86 percent) while the Slovak Republic (71 percent) had the lowest.

Two-thirds of all the companies surveyed were SMEs with less than 25 full time employees; one-third had less than six full-time employees. Although comprising the greatest percentage of the sector, SMEs are often the most difficult to reach with information about new technologies or products. Table 4 compares the profile of the surveyed companies in each country.

TABLE 4
TOTAL ANNUAL TURNOVER
Total Annual Turnover
(in USD)
Czech Republic
(%)
Hungary
(%)
Poland
(%)
Slovak Republic
(%)
<$25,000 4 2 2 11
$25,000-$50,000 4 6 5 7
$51,000-$100,000 11 5 12 27
$101,000-$150,000 5 8 9 19
$151,000-$250,000 14 9 8 8
$251,000-$500,000 19 13 11 22
>$500,000 42 57 53 11

Combined Annual Turnover of Surveyed Companies (minimum) 40 million 40 million 110 million 22 million
 
Profile of Companies Czech Republic Hungary Poland Slovak Republic
% Private Enterprises 86 78 85 71
% With <25 full time employees 66 71 60 66
% Established after 1989 65 60 50 67

Company Gross Revenues

In the past, government estimates of environmental expenditures varied greatly and often included government and private spending on administrative activities. To obtain an indication of spending on environmental activities, companies in the survey were asked to report their annual income. However, some companies were reluctant to accurately report annual turnovers.

The combined annual turnover of the 568 companies that responded to this question ranged from USD 212 million to USD 366 million. As expected, annual turnovers varied by country in relation to the government estimates of total environmental spending: Polish companies reported the largest annual turnover figures while Slovak companies reported the lowest. Reported gross annual revenues included revenues from environmental, nonenvironmental, local and foreign sources of income. These figures provide an independent representation of the overall activity in the environmental business sector for each country.

Office Equipment

The manner in which the surveyed companies communicate and process information can be related to the level of modern office equipment they use. Telephones, fax machines, photocopiers, personal computers (PCs) and printers are standard equipment in the firms surveyed. Although almost all companies have dedicated phone lines, communication is often time consuming due to the poor condition of the national phone networks. To bypass potential bottle necks, some companies (66 percent of the Hungarian firms) have resorted to using cellular phone equipment.

As the CEE companies move to compete in new market-oriented economies, personal computers and fax machines are becoming essential in the technical workplace with more than 90 percent of companies owning both. A relatively high percentage (26 percent) of companies in all four countries reported having a computer modem for accessing and transmitting information electronically.

TABLE 5
OFFICE EQUIPMENT AVAILABLE IN CEE ENVIRONMENTAL BUSINESSES
Office Equipment Czech Republic
(%)
Hungary
(%)
Poland
(%)
Slovak Republic
(%)
Telephone 97 99 99 99
Cellular Phone 28 66 25 30
Telex 7 34 41 16
Fax 92 98 86 88
TV with Teletext 11 35 37 23
Mainframe Computer 9 55 63 19
Personal Computer 93 90 93 92
Printer 91 94 88 90
Photocopier 76 91 67 66
Modem 24 34 22 25

Market Opportunities

Revenues Generated by Sector

To obtain an indication of market demand, companies were asked to provide detailed information about the composition of their income. The aim was to determine the activity in a given sector (i.e. media and type of service provided) as represented by the revenues generated or the number of companies active in that area. As to be expected, some companies were either reluctant to provide this information or unable to provide accurate figures. The survey figures allow for comparisons between activities, but should not be used to calculate the exact dollar amount generated by that particular activity.

Across the four countries, environmental companies reportedly generated 44 percent of their total revenues from environmental products and 40 percent from technical services. Technical services include engineering and planning, general consultation, and education and training activities. The environmental product markets in Poland and the Czech Republic were more active than in Hungary and the Slovak Republic, where technical services generated 50 and 45 percent of the revenues, respectively. Analytical testing and monitoring activities represented 11 percent of combined market activity.

When examining revenues by media, companies reportedly generated 41 percent of their income from water-related activities. This is not surprising since less than half of the sewage is currently treated in the four countries. Water-related activities were followed by solid waste-related activities (including soil contamination) and air-related activities, which both generated 19 percent of market activity. These figures also correspond to high priority environmental issues.

Tables 6 and 7 compare the revenues generated by activity and by media in each of the four countries. Since activities are always changing due the dynamic nature of the market, this information only presents a Ôsnapshot' of business activities in each country.

TABLE 6
SOURCE OF REVENUES BY BUSINESS ACTIVITY (% COMBINED INCOME)
Activity Czech Republic Hungary Poland Slovak Republic
Technical services 36 50 38 45
Environmental products 44 22 53 40
Testing/monitoring 12 15 6 11
Other 8 13 3 4

TABLE 7
SOURCE OF REVENUES BY MEDIA (% COMBINED INCOME)
Media Czech Republic Hungary Poland Slovak Republic
Water 39 28 48 34
Solid Waste 24 12 17 29
Air 13 18 22 13
Nature Conservation 4 3 5 7
Noise, Vibration Control 0 2 1 0
Miscellaneous (not media specific activities) 20 36 7 17

Demand for Information

The role of the environmental professional is changing as countries adopt market-based economies. In addition to technical considerations, environmental solutions now require an understanding of financial and regulatory constraints.

As in the West, government regulations are shaping the CEE market for environmental services and technologies. Industries affected by new regulations rely on environmental professionals to identify low-cost, innovative technologies to help them comply. Therefore, the top two requests for information were related to environmental technologies and regulatory initiatives. With respect to regulatory initiatives, survey respondents specified the impact of EU harmonization on national environmental regulations as the main topic of interest.

Of course, most respondents were also interested in obtaining more information about project opportunities. The survey revealed that firms obtained information about project tenders primarily through personal contacts since most national and regional governments are still in the process of establishing a transparent bidding process for environmental projects. The information topics are ranked from 1 to 12 in Table 8.

TABLE 8
RANKING OF ENVIRONMENTAL INFORMATION TOPICS BY COUNTRY
Information Topics Czech Republic Hungary Poland Slovak Republic
New Environmental Technologies 5 1 1 1
Environmental Regulations 1 2 3 2
Tenders for New Projects 4 3 4 4
Upcoming Project News 3 4 5 6
Environmental Problems in Region 2 6 6 7
Investor Information 7 8 2 5
Sources of Project Financing 6 5 8 3
Conference or Trade Fair Announcements 8 12 7 10
How to Manage Projects Better 10 9 9 9
Where to Find Local Partners 9 10 11 8
How to Control Costs 11 7 10 11
How to Find Foreign Partners 12 11 12 12


Note:
The demand for information was quite high for all the topics. About half of the respondents considered even the lowest ranked topic as being important or essential to conducting business. The top rated information topic was considered essential or important by more than 90 percent of the respondents.

Demand for Professional Training

In the highly technical and dynamic field of environmental protection, professional training is the most effective method to build the capacity of local environmental professionals. As the market for environmental services develops, professionals are relied on to provide regulatory and financial consulting in addition to scientific consulting. Therefore, local companies look for practical, intensive, and up-to-date training on how to comply with regulations, prepare business plans and financing proposals, conduct feasibility studies and market services.

To determine the preferences of CEE environmental professionals, the respondents were asked to rank a list of training topics and suggest other topics. Table 9 presents their ranking of training topics, listed by priority.

TABLE 9
TRAINING TOPICS RANKED BY COUNTRY
Environmental Training Topics Czech Republic Hungary Poland Slovak Republic
Environmental Regulations 1 1 1 1
Financing Environmental Investment 2 2 2 2
Environmental Impact Assessment 5 3 4 4
Environmental Risk Assessment 3 5 5 3
Project Management 8 4 3 9
Environmental Systems and Sustainability 4 8 6 7
Environmental Auditing 6 6 7 8
Environmental Economic Analysis 7 9 8 6
Environmental Management 9 7 9 5
Other 10 10 10 10

Similar to the request for information needs, respondents' number one request for training was related to environmental regulations. This was followed closely by requests for training on financing of environmental investments since environmental professionals are often hired by industrial companies to provide both financial and technical advice. Furthermore, lack of financing is often cited as the number one reason environmental projects fail.

The topics of environmental impact assessment and environmental risk assessment were tied for third place. These topics are essential because environmental professionals are relied on to evaluate the risk from past practices and the potential risk of current or planned operations. Due to ambiguous environmental liability requirements in most CEE countries and increased public participation, these skills are necessary for property transfer studies and risk assessments (environmental impact assessments) of planned developments.

Over 90 percent of the companies surveyed considered it essential or very important to obtain more advanced training on the topic of environmental regulations. Demand for training was still relatively high for the lower ranked topics, such as environmental management, with 40 percent of the companies reporting to be very interested.

Market Channels: How to Reach Environmental Businesses

Current Sources of Business Information

Essential to any organization trying to reach this market is a knowledge of where environmental professionals turn for business and environmental information. Therefore, respondents were asked to rank their current sources of information. Table 10 presents the results for each country.

TABLE 10
HOW DO LOCAL COMPANIES FIND OUT ABOUT BUSINESS OPPORTUNITIES
Source of Information Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
Personal Contacts 96 91 98 94
Professional Contacts 64 92 85 88
Trade Shows/Fairs 72 53 91 73
Daily Newspaper 61 62 84 76
Conference Attendance 58 69 81 69
Business Publications 55 66 83 51
Mailing Lists 68 34 65 70
Professional Associations 32 84 53 49
Fax 53 23 42 53
Environmental Ministries 34 42 31 51
Local or Regional Governments 6 14 59 47
Academic Associations 17 27 42 31
Chamber of Commerce 11 32 24 34
Industry/Trade Ministries 13 27 17 37
Other Ministries 11 32 nd nd
Other 10 19 13 17
E-Mail 7 7 7 10

Respondents in all four countries rely mainly on interpersonal relationships to learn about new business opportunities. Personal contacts and professional contacts were ranked as the top two most popular sources. Daily newspapers and trade shows were also ranked as important sources of information.

CEE national governments are only now in the process of establishing transparent and uniform bidding processes. The situation is often less transparent at the regional and local levels where business is still conducted on a personal level and the bidding process is often closed. As a result, the respondents do not rely on government sources of information.

Although interpersonal relationships are important, less than one in four respondents indicated they would use the local chamber of commerce as a source of information on business opportunities. Only about half use professional trade associations to identify business opportunities. This may be due to the early stage of development of these associations. When comparing the development of professional and business associations in the four countries, Hungary appears to be the most advanced.

Environmental and Business Publications

Business and environmental trade publications are also gaining popularity in each country as new businesses look to them for information, or as a forum to market their services. On average, two-thirds of the companies regularly read business or environmental publications. In addition, these publications provide environmental firms with a unique venue to present successful case studies and technical information.

Although they are gaining popularity, no environmental publication reaches a majority of the respondents. This reflects the fact that these publications are very specific in nature and do not appeal to all of the professionals across the broad spectrum of environmental specialties.

The situation for business publications is quite different. A few publications reach a large percentage of the respondents in each country and a few reach the respondents in all four countries. Table 11 provides a list of the business and environmental publications most popular among respondents.

TABLE 11
TOP 6 ENVIRONMENTAL OR BUSINESS PUBLICATIONS
Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
Hospodársky noviny (69) HVG (52) Gaz, Woda, Technika Sanitarna (43) Hospodárske noviny (50)
Ekonom (32) Környezetvédelmifüzetek (34) Ochrona Srodowiska (23) Trend (38)
Odpady (22) Napi Világgazdaság (28) Aura (20) Ekonomicky a prány poradca (36)
EKO Journal (16) Cégvezetés (15) Ekopartner (18) Profit (19)
Profit (15) Környezet és fejlôdés (13) Ochrona Powietrza (13) Opady (14)
Planeta (14) Figyelô (10) Gospodarka Wodna (11) Zivotné prostredie (9)
23% do not read any not available 30% do not read any 44% do not read any

Professional and Trade Associations

Although interpersonal relationships are ranked as the most important source of information about business opportunities, only 55 percent of the respondents reported having a membership in a professional, scientific or trade association. Of the respondents belonging to an association, only about half belonged to two or more groups.

There is little regional cooperation as no professional association crossed national boundaries. Most associations, like environmental publications, focus on a very specific scientific specialty or topic. As a result, many organizations were mentioned only once. Table 12 contains a list, in rank order, of the top three associations identified.

TABLE 12
TOP 3 PROFESSIONAL AND TRADE ASSOCIATIONS
Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
none (49) none (61) none (53) none (55)
Asociace czistírenskych expertu cr (7) Hidrológiai Társaság (23)
Hydrology Society
Polskie Zrzeszenie Inzynierów I Techników Budowlanych (21)
Polish Sanitary Engineers and Technicians Association
Slovenská obchodná a priemyselná komora (18)
Slovak Chamber of Commerce and Industry
Hospodárská komorah (3) Metesz (12) NOT-Naczelna Organizacja Techniczna (11)
Chief Technical Organization
ASPEK (14)
Association of Industrial Ecology in Slovakia
Svaz autorizovanych inzenyru (3) Mérnöki Kamara (10)
Association of Chemists
Simp-Stowarzyszenie Inzynierów Mechaników Polskich (9)
Association of Polish Mechanical Engineers
Sväz stavebnych podnikatelov Slovenska (3)
Union of Engineering Entrepreneurs of Slovakia

Attending Conferences

Because companies often rely on personal contacts, more than 70 percent of the companies learn about business opportunities from conferences and trade shows. Tables 13 and 14 present the number of conferences environmental professionals attend annually and the purpose of attending the event, respectively.

TABLE 13
NUMBER OF ENVIRONMENTAL CONFERENCES ATTENDED ANNUALLY
Environmental Conferences (past 12 months) Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
none 8 12 10 30
1-2 28 25 23 30
3-5 35 36 35 25
>5 29 27 32 15

TABLE 14
PURPOSE OF ATTENDING CONFERENCES (% RESPONSES)
Purpose of Attending Czech Republic Hungary Poland Slovak Republic
Meet Others in my Field 81 92 90 66
Find Potencial Partners 74 90 82 64
Learn about New Projects 71 80 93 65
Market my Company 24 65 82 61
Participate as Speaker 41 18 77 39
Receive Training 28 51 61 31

Except in the Slovak Republic, more than half the companies surveyed send a representative to more than five conferences a year. In The slovak republic, however, almost one-third of the respondents stated that no one from the company attended a conference over the last year. This low attendance figure points to the fact that this market is the least developed of the four countries and does not play host to the same number of conferences and trade shows as the others. In the Czech Republic, Hungary and Poland, there are an increasing number of conferences and trade shows being organized to meet increased market demand for technology and service providers.

When asked about the reason for attending conferences, the importance of personal contacts and networking was stressed: More than 80 percent of the respondents said they attended conferences to meet others in their field. More than three-fourths of the companies stated they often attended conferences to find potential partners for joint projects. This was followed closely by learning about new project information.

Most companies, except in the Czech Republic, attended conferences with the intention of marketing their capabilities. Training was considered the least popular reason for attending conferences. This again points to the preference to network, not to receive training.

Delivery Options for Reaching Environmental Businesses

In marketing services to any target group, it is important to consider the most effective means to reach the group. Therefore, the REC surveyed local environmental professionals to rank their preference for delivery options for information about business services. The delivery options listed in Table 15 are ranked in order of preference.

TABLE 15
RANKING OF DELIVERY OPTIONS FOR ENVIRONMENTAL INFORMATION SERVICES
Information Service Delivery Options Czech Republic Hungary Poland Slovak Republic
Regular Newsletter Including Project Opportunities 1 1 1 2
Professional Workshops 3 2 3 1
Partnering Conferences 4 3 2 3
Broadcast Fax Services Providing Wide Range of Information Services 2 6 6 4
Regional Directory of Environmental Businesses 7 4 4 5
Computer Database Accessible by Modem 5 5 5 6
Telephone Query and Answer Service 6 7 7 7

The number one selected delivery option was a regular environmental newsletter that included information about project opportunities. Professional workshops and partnering workshops ranked next. Professional workshops bring together environmental professionals interested in a particular topic to share and solve problems. Partnering workshops bring together local environmental businesses and potential Western partners and investors.

Respondents gave all delivery options relatively high marks, with approximately 75 percent preferring a newsletter and 40 percent preferring a telephone question and answer service.

Cooperation with Western Firms

One of the best ways to promote growth in this sector is to encourage equitable relationships between local and Western businesses. Local firms benefit from these relationships by obtaining access to information on new environmental technologies and successful environmental management practices. Western firms benefit from relationships by accessing a local network to sell their products or services.

The nature of relationships will change as the local environmental business sector develops in these countries. Countries with weak or underdeveloped environmental business sectors tend to import environmental services and products. As the local environmental business sector develops, countries will be better able meet local needs with in-country resources. Also, CEE countries will be able to capitalize on their inexpensive labor markets by exporting certain services or products.

Joint ventures

Since both local and Western companies can benefit from improved East-West business relationships, it is important to evaluate these experiences so far. The survey asked companies about their experiences with Western firms in joint ventures and as collaborators on joint projects.

For the purpose of this survey, a joint venture is defined as investment from a foreign company or individual, and a joint project is defined as a foreign and local company working together on a contractual basis. The results in Table 16 show that the percentage of companies that operate as joint ventures varies from a low of seven percent in Poland to a high of 25 percent in Hungary. These percentages represent the number of joint ventures, not the value of the investment. Most venture partners were Western European.

TABLE 16
JOINT VENTURES AND TOP 3 COUNTRIES OF VENTURE PARTNER
  Czech Republic Hungary Poland Slovak Republic
% Companies with Joint Ventures 15% 25% 7% 14%
Parner's Country1 Germany
USA
Austria
Austria
Germany
USA
Denmark
Germany
UK
Czech Republic
France
Germany


1. Note: The countries listed are the home base of the venture partner and are listed by number of responses, not by total value of investment.

Experience on Joint Projects

A relatively high percentage of the surveyed companies have had common projects with Western companies and most were generally positive or neutral in their evaluation. As expected, the percentages of joint projects were higher if the local company had a foreign partner. Hungary had the most companies (78 percent) participating with foreign partners on joint projects as compared with 62 percent of the whole sample.

Table 17 presents the responses to a variety of questions evaluating their experiences with Western firms. Local companies usually had high ratings of Western companies' project management skills. However, they believe Western companies did not understand local business conditions.

TABLE 17
EVALUATION OF EAST-WEST PARTNERSHIP (% POSITIVE RESPONSES)
Evaluation Criteria Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
Western Firms Understood Local Business Practices 50 44 66 32
Western Firms Understood Our Capabilities 61 68 70 43
Western Firms Had Good Project Management Skills 61 67 71 47
Language Differences Made Working Together Difficult 52 22 30 13
Number that worked on joint project with western firms: 86 90 75 86

Surprisingly, language barriers did not rate very high as a problem with joint projects except in the Czech Republic where 52 percent of the companies agreed that language barriers made the joint relationship more difficult. To determine language skills, companies were asked to list the languages that at least one person in the company spoke and wrote fluently. Table 18 lists the language skills for the companies in each of the four countries. The top three most common foreign languages spoken are German, English and Russian.

TABLE 18
TOP 3 LANGUAGE SKILLS IN COMPANY
Foreign Languages Skills Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
(One staff member reads, speaks and writes fluently) German
English
Russian
German
English
Russian
English
Russian
German
Russian
English
German

Most companies did not offer suggestions on how to improve partnerships in the future. Of the companies that did respond, suggestions on how to improve joint projects in the future included:

Income from Foreign Sources

Although the labor rates are much lower in these four countries than in Western Europe or North America, very few companies were actively exporting environmental services or products. More than 75 percent of the companies in the survey reported that they earned less than 10 percent of their revenues from foreign sources. Only 7 percent reported that they earn more than 50 percent of their revenues from foreign sources.

Firms with foreign partners reported a higher percentage of income from work on projects abroad. This supports the assumption that partnering activities can increase local firms access to international markets or projects.

When comparing the four countries, Czech companies were most active in foreign markets while Polish companies were least active. Table 19 compares the percentage of income companies reportedly earned from foreign sources.

TABLE 19
PERCENTAGE OF INCOME FROM FOREIGN SOURCES
Percentage of Income from Foreign Sources (in the past two years) Czech Republic (%) Hungary (%) Poland (%) Slovak Republic (%)
0% 34 55 70 52
>0% and <50% 55 41 22 35
>50% 7 4 7 9


REC * PUBLICATIONS * EMERGING ENVIRONMENTAL MARKET 1 * OVERVIEW

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