Appendix II: Questionnaire for Interviews with Environmental Technology and Service Providers

SECTION ONE: THE ENVIRONMENTAL BUSINESS DIRECTORY

1. Respondent Profile

  1. Name of Company:
    Street:
    City and Postal Code:
    Phone:
    Fax:
    Email:

  2. Name of Respondent:
    Position:
    Foreign languages spoken:

  3. When was your company established?

  4. Number of Employees:

  5. Approx. turnover in 1996:       (convert to USD):
    Percentage of income from environment related activities:

  6. Is your company (please check one)

  7. Is your company interested in foreign project partners?

  8. Is your company interested in foreign investors?

  9. What percentage of your business income during the past two years was from foreign sources (clients), not including your partner's contribution, if any?

2. Environmental Activities

  1. Please indicate your main business activity

  2. Please indicate all sectors of operation that best describe your company activities (please check all that apply).

  3. Within your area of expertise, please indicate all the areas of operation of your services and technologies (please check all that apply). In addition, please indicate the demand for environmental services and technologies within your area of expertise. Please use the following scale:

    5 - very high demand
    4 - high demand
    3 - moderate demand
    2 - low demand
    1 - no demand
    blank - no opinion

    AIR  
    Air sampling/laboratory analysis  
    Continuous-basis monitoring  
    Air pollution control/flue gas purification equipment (e.g. filters, scrubbers)  
    Gas detection/warning devices  
    Emission abatement/cleaner production (e.g. low emission burners)  
    Instrumentation and process control/software  
    Research and development of environmental technologies  
    General consulting services  

    WATER Potable (drinking) Water
    Monitoring  
    Sampling/laboratory analysis  
    Construction of supply networks  
    Inspection and reconditioning of existing supply networks  
    Treatment processes  
    Advanced (tertiary) treatment processes (e.g. UV/ozonation, activated carbon)  
    Water recycling and reuse  
    Instrumentation/process control/software  
    Research and development of environmental technologies  
    General consulting services  

    WASTEWATER Municipal Wastewater Industrial Wastewater
    Monitoring    
    Sampling/laboratory analysis    
    Construction of collection networks    
    Inspection and reconditioning of existing collection networks    
    Physical, chemical, and biological treatment processes    
    Advanced treatment processes (e.g. nitrogen and phosphate removal, etc.)    
    Sludge treatment and disposal    
    Water recycling and reuse    
    Facility operation    
    Pollution prevention/waste minimization    
    Spill control and containment    
    Quality restoration and decontamination    
    Instrumentation/process control/software    
    Research and development of environmental technologies    
    General consulting services    

    WASTE MANAGEMENT Municipal Solid Waste Industrial Waste Hazardous Waste Radioactive Waste
    Waste collection/transportation and storage        
    Sample analysis/waste characterization        
    Site monitoring        
    Landfill disposal        
    Incineration        
    Composting/biomass conversion        
    Pollution prevention/waste minimization        
    Recycling/resource recovery        
    Spillage control/decontamination        
    Site remediation/clean-up of contaminated land        
    Research and development of environmental technologies        
    General consulting services        

    ENERGY Power Generation Other Industrial Sectors (e.g. manufacturing, chemical)
    New/efficient energy and heat generation systems    
    Retrofitting/rehabilitation of existing systems    
    Process management and control (e.g. boiler tune-up, fuel efficiency optimization)    
    Heat recovery and energy savings (e.g. insulation)    
    Alternative/renewable energy systems (e.g geothermal, biomass, solar)    
    Alternative (non-CFC) refrigerants    
    Instrumentation    
    Research and development of environmental technologies    
    General consulting services    

    SOIL AND LAND  
    Underground storage tank removal  
    Site remediation and clean-up of contaminated land  
    Geological and technological tests and surveys  
    Drilling and hydrological surveys  
    Agriculture (fertilizer, pest control, etc.)  
    Research and development of environmental technology  
    General consulting services  

    INDUSTRIAL SAFETY & NOISE CONTROL  
    Instrumentation/measuring and control devices  
    Gas detection/warning devices  
    Protection equipment  
    Abatement (insulation, absorbing)  
    Facility operation  
    Electromagnetic field exposure  
    Research and development of environmental technology  
    General consulting services  

    ENVIRONMENTAL PLANNING & MANAGEMENT  
    Environmental audits  
    Environmental management systems (ISO 14000, EMAS)  
    Regional planning (e.g. urban, land use, landscape and transportation planning)  
    Water resource management (e.g. ground and surface water)  
    Environmental impact assessment  
    Policy decision support  
    Training and education  

    For the following questions please only include those services and products available in your country.

  4. Describe your company's environmental products and services:

  5. Please list your major projects and client references:

SECTION TWO: INFORMATION AND OBSTACLES TO FURTHER DEVELOPMENT

3. Information Sources Used

  1. Please list those environmental or business publications that you read regularly and those which your company subscribes to (list more than one if applicable):

    Environmental publications:
    Business publications:
    Main newspaper:

  2. To which professional associations do you belong to?

    Membership of:
    Others of importance:

  3. Based on your experience, who are the major end-users of environmental technologies in the following sectors?

    Air:
    Water:
    Wastewater:
    Waste:
    Energy:

4. Information Needs and Obstacles to Further Development

  1. What types of information do you think are relevant and important for your business development?

    Please use the following scale:
    4 - very important
    3 - important
    2 - somewhat important
    1 - not important
    blank - no opinion

    In-country environmental regulations  
    European Union environmental regulations  
    Contact information to government agencies  
    Sources of project financing  
    New environmental technologies  
    Domestic tenders for project  
    International tenders for projects  
    Information on where to find domestic partners  
    Information on where to find international partners  
    Certification requirements for environmental professionals  
    Environmental quality standards for industries (e.g. ISO 14000, EMAS)  
    Eco-efficient and cleaner production practices  
    Others (please specify):  

  2. Which of the following issues do you feel were obstacles to the further development of your company?

    Please use the following scale:
    4 - a major barrier
    3 - a barrier
    2 - a limited barrier
    1 - no barrier
    blank - no opinion

    Environmental regulations  
    Legal regulations and registration requirements  
    Tax regulations  
    Limited access to credit and finance  
    Foreign competition  
    General access to information  
    Poor market demand for products and services  
    Lack of lobby groups (e.g. environmental associations, etc.)  
    Other (please specify):  


REC * PUBLICATIONS * ENVIRONMENTAL TECHNOLOGY MARKET - BALTICS * QUESTIONNAIRE 2

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