Appendix I: Questionnaire for Interviews with Industries and Municipalities

1. Respondent Profile

1. Name of Organization:
   Street:
   City and Postal Code:
   Phone:
   Fax:

2. Name of Respondent:
   Position:

3. How many employees work in your company or how large is your municipality?

4. Approx. turnover in 1996 (industry):       (convert to USD):
   Approx. budget in 1996 (municipality):       (convert to USD):

5. To which industrial sector does your company belong:

2. Overview of the Market and Project Opportunities

1. What are the most pressing environmental problems in your industrial sector or your municipality? (please be specific)

   Description of the problem
   Expected duration (e.g. 1, 3, 5, 10 years)

2. When buying environmental technologies, how do you tend to learn about available products and services, and where do you find information concerning potential suppliers? (please describe in as much detail as possible)

3. Demand for Environmental Technology

1. Within your area of expertise, please rank below the demand for as many of the following specific environmental technologies as possible using the following scale:

   5 - very high demand
   4 - high demand
   3 - moderate demand
   2 - low demand
   1 - no demand
   blank - no opinion

   AIR
   Air sampling/laboratory analysis
   Continuous-basis monitoring
   Air pollution control/flue gas purification equipment (e.g. filters, scrubbers)
   Gas detection/warning devices
   Emission abatement/cleaner production (e.g. low emission burners)
   Instrumentation and process control/software

   WATER SUPPLY	Potable (drinking) Water
   Monitoring
   Sampling/laboratory analysis
   Construction of supply networks
   Inspection and reconditioning of existing supply networks
   Treatment processes
   Advanced (tertiary) treatment processes (e.g. UV/ozonation, activated carbon)
   Water recycling and reuse
   Instrumentation/process control/software
   Facility operation

   WASTEWATER	Municipal Wastewater	Industrial Wastewater
   Monitoring
   Sampling/laboratory analysis
   Construction of collection networks
   Inspection and reconditioning of existing collection networks
   Physical, chemical, and biological treatment processes
   Advanced treatment processes (e.g. nitrogen and phosphate removal, etc.)
   Sludge treatment and disposal
   Water recycling and reuse
   Facility operation
   Pollution prevention/waste minimization
   Spill control and containment
   Quality restoration and decontamination
   Instrumentation/process control/software

   WASTE MANAGEMENT	Municipal Solid Waste	Industrial Waste	Hazardous Waste	Radioactive Waste
   Waste collection/transportation and storage
   Sample analysis/waste characterization
   Site monitoring
   Landfill disposal
   Incineration
   Composting/biomass conversion
   Pollution prevention/waste minimization
   Recycling/resource recovery
   Spillage control/decontamination
   Site remediation/clean-up of contaminated land

   ENERGY	Power Generation	Other Industrial Sectors (e.g. manufacturing, chemical)
   New/efficient energy and heat generation systems
   Retrofitting/rehabilitation of existing systems
   Process management and control (e.g. boiler tune-up, fuel efficiency optimization)
   Heat recovery and energy savings (e.g. insulation)
   Alternative/renewable energy systems (e.g geothermal, biomass, solar)
   Alternative (non-CFC) refrigerants
   Instrumentation

   INDUSTRIAL SAFETY & NOISE CONTROL
   Instrumentation/measuring and control devices
   Gas detection/warning devices
   Protection equipment
   Abatement (insulation, absorbing)
   Electromagnetic field exposure

4. Advantages and Disadvantages of Local and Foreign Suppliers

1. In your experience, what are the strengths of local and foreign environmental technologies (check all that apply)?

   	Local Technologies	Foreign Technologies
   High product quality
   Low price
   Good value for money
   Available credit or finance schemes
   User-friendly and easy to operate
   Reliability and durability
   Easy to customize and adapt to specific local needs
   Good after-sales service
   Other (please specify):
   Other (please specify):

2. What do you see as the greatest barriers to buying local and foreign environmental technologies in your country? (please check all that apply)

   	Local Technologies	Foreign Technologies
   Too expensive
   Scarcity of information about suppliers
   Lack of reliable product information
   Products not suited to local conditions and technical culture
   Difficult to ensure authorized after-sale technical service and maintenance
   Import restrictions/high customs duty
   Changing environmental regulations
   Other (please specify):
   Other (please specify):

3. Who are the major suppliers of environmental technologies in your country within your area of expertise?

   Env. Sector	Name of the Company, City	Country of Origin	Specialization	Competitive Strengths	Weaknesses

5. Additional Questions

1. Please note this question need only be answered by the industrial sector. Are you planning to implement a cleaner production or pollution prevention program in your company?
   • Yes
   • No

   If not, please explain why:

2. Are you planning to implement an Environmental Management System (such as EMAS, ISO 14000) in your company or municipality?
   • Yes
   • No

   If not, please explain why:

3. Are you planning to implement an energy efficiency program within your industry or municipality?
   • Yes
   • No

   If not, please explain why: