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The mere existence of information does not
necessarily mean that the information will be transformed into
knowledge to be used for positive change. It is equally important
that the information be communicated in such ways that users
are facilitated to transform information into knowledge which
they can use, recognising that choosing the most effective communications
channel depends on the nature of the users themselves. There
is a need to add value to existing information so users can better
use it and turn it into knowledge for themselves.
Urban sustainability information is communicated
in many formats, from electronically generated to more traditional
forms. Most notably, the increase of information on the Internet
has exploded, particularly in developed countries and countries
in transition. Recent research, however, indicates that high-level
decision-makers rarely use the Internet for gathering information.
Language barriers also pose significant problems.
For Internet communications, more effective
information architecture is required, especially for linking
multi-disciplinary concepts related to issues of sustainability.
It also needs to be clear, simple and easily navigable.
While the growth of the Internet is also evident
in developing countries, more traditional forms of information
dissemination and communication still predominate. The linkages
between electronic and traditional forms of communication, however,
have not been adequately identified or implemented. Those communicating
information related to sustainable cities must incorporate these
concerns.
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